iAM Compliant Cookie Policy
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Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
More details of the cookies we use are set out at the end of this policy.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):
Strictly necessary cookies ON
Analytical or performance cookies OFF
Functionality cookies OFF
Targeting cookies OFF
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire at the times set out in the table below.
The cookies we use:
|
Domain |
Name |
Expiry |
Category & Purpose |
What it’s used for |
|
_iam_session_cookie |
session |
Strictly necessary - session cookie |
Maintaining a logged in user session. This cookie is reset when the user logs out, but whilst valid identifies the user to the website. |
|
|
.app.iamcompliant.com |
messagesUtk |
6 months |
Functional - set by Hubspot |
Used to recognise visitors using the Hubspot chat interface. Related information here: https://knowledge.Hubspot.com/chatflows/create-a-live-chat#4-options |
|
.iamcompliant.com |
__hs_initial_opt_in |
7 days |
Functional - from Hubspot (main site T&Cs opt in) |
This cookie is used to prevent the Hubspot banner from always displaying when visitors are browsing in strict mode. |
|
.iamcompliant.com |
__hs_opt_out |
6 months |
Functional - set by Hubspot |
This cookie is used by the Hubspot opt-in privacy policy to remember not to ask the visitor to accept cookies again. |
|
.iamcompliant.com |
__hssc |
30 minutes |
Functional - set by Hubspot |
Hubspot session cookie, used to determine if Hubspot should increment the session number and timestamps in the __hstc cookie. |
|
.iamcompliant.com |
__hssrc |
at end of session |
Functional - set by Hubspot |
Whenever Hubspot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. |
|
.iamcompliant.com |
__hstc |
6 months |
Functional - set by Hubspot |
Hubspot main tracking cookie. |
|
.iamcompliant.com |
Hubspotutk |
6 months |
Functional - set by Hubspot |
Keeps track of a visitor's identity. It is passed to Hubspot on form submission and used when deduplicating contacts. |
|
.iamcompliant.com |
hs-messages-hide-welcome-message |
1 day |
Functional - from Hubspot (not always set) |
This cookie is used to prevent the Hubspot chat widget welcome message from appearing again for one day after it is dismissed. |
|
.iamcompliant.com |
_gcl_au |
3 months |
Functional |
Google AdSense / conversion linker tracking. Takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page. |
|
.hubspot.com |
__cf_bm |
30 minutes |
Functional - set by Hubspot |
This cookie is set by Hubspot’s CDN provider (Cloudflare) because of their rate limiting policies. It expires at the end of the session. |
|
.iamcompliant.com |
_gid |
1 day |
Analytical |
ID used to identify users for 24 hours after last activity. |
|
.iamcompliant.com |
_ga |
2 years |
Analytical |
ID used to identify users. |
|
.iamcompliant.com |
_gat |
1 day |
Analytical |
Used to monitor number of Google Analytics server requests when using Google Tag Manager. |
|
.vimeo.com |
vuid |
Analytical - video player |
When a user plays a video on the site, Vimeo will drop third party cookies to enable the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals. |